Shipping policy
SHIPPING POLICY
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high demand, processing times may be extended.
Shipping Methods
CUCINA BOTTEGA works with trusted shipping partners to deliver orders safely and efficiently.
Available shipping methods may vary depending on the customer's location and product availability.
Estimated Delivery Times
Estimated delivery times are as follows:
- United States: 5–15 business days
- Canada: 7–20 business days
- Europe: 7–20 business days
- Australia & New Zealand: 8–20 business days
- Other International Destinations: 10–30 business days
Please note that these are estimates and not guaranteed delivery dates.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take several days to become active after shipment.
International Shipping
CUCINA BOTTEGA ships internationally to many countries.
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.
Delivery Delays
Delivery delays may occur due to:
- Customs inspections
- Carrier disruptions
- Weather conditions
- Peak shipping seasons
- Incorrect shipping information provided by the customer
CUCINA BOTTEGA is not responsible for delays caused by shipping carriers or customs authorities.
Lost or Stolen Packages
If your package appears to be lost or stolen, please contact us at support@cucinabottega.com.
We will assist in opening an investigation with the shipping carrier when applicable.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
CUCINA BOTTEGA is not responsible for orders delivered to an incorrect address provided by the customer.
Contact Information
For shipping-related questions, please contact:
Email: support@cucinabottega.com